Consulting
You know your profession down to the last detail. You have concrete ideas about what you would like to do differently and better. However, you can't simply come up with a solution off the cuff. You need to clarify whether your ideas can be implemented with your already busy staff, your existing organisation of tasks and your existing IT system landscape. Or is a fresh start necessary in one area or in all areas?
To enable you to make a decision of this magnitude responsibly, you need comprehensive information and concepts that take all aspects of this project into account.
We analyse your initial situation. This gives you an overview of your existing technology and processes and the relationship between technical systems and human organisational structures. We show you possible target concepts and translate the most promising ideas into a rough plan. Building on this, we develop a customised concept that leads to an optimal solution, practice-oriented and technically state-of-the-art.
As we work in an interdisciplinary and holistic manner, we also keep an eye on the financial framework conditions: With an accompanying cost-benefit analysis, we help you to evaluate the planning.
In addition to the economic viability of your project and the costs, we check which funding opportunities are available, for example through EU, federal or state programmes, and prepare the necessary applications and expert reports.
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Procurement
The decision has been made: A new IT system is to be tendered and commissioned for you. Now it's not just about finding the best technical solution. The system supplier must also be technically and economically convincing. And, of course, the legal framework conditions must be complied with during the tender and award procedure.
Now is the time to describe your requirements in detail. Which boundary conditions must be met, which functions are essential, which existing systems must be integrated and which interfaces must be operated? We combine the answers and your ideas in a detailed concept. This requires detailed knowledge that keeps an eye on the big picture.
We plan your system procurement by drawing up a detailed procurement list that takes into account all the functions and components of your new IT system. We help you to draw up a clear specification: A project description that communicates to the system suppliers what is important to you and still leaves room for the suppliers to come up with innovative solutions.
Modern IT systems are complex and consist of a large number of components. We know the market and the prices from our work on a wide range of projects. This knowledge pays off for you in two ways: We can ensure that your service specifications are complete and include all relevant components. And we make sure that it fits your budget overall.
As soon as the offers are on the table, we start to evaluate them. We have coordinated the technical and economic evaluation process with you in advance.
We determine the offer with the best price-performance ratio for you and support you in making the final decision. At the same time, we take care of the formalities relating to public procurement law: Information obligations, objection deadlines, award and rejection letters. Once the contract is signed and sealed, you are a big step closer to introducing the system.
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System implementation
The contract is perfect. Your system supplier has given you their specifications and promised to carry out the work conscientiously. You are also confident that everything will run smoothly and are looking forward to the start of the project.
We too are pleased that your new system can now take shape. That's why we take another close look at your system supplier's specifications. And for good reason: if you still had to keep your tender neutral in terms of manufacturers and products, your system supplier has now listed and described the exact components they will be using in their specifications. We check whether his details match the requirements of the tender and whether the specifications are complete in themselves.
Admittedly, risks can only be minimised, never eliminated. Nevertheless, it always makes sense to test the IT system at the system supplier's premises. We accompany the factory acceptance test and check whether the system is ready for delivery and implementation.
As soon as the new IT system has been installed at your premises, it must be tested under everyday conditions. Only then should you put it into operation. Otherwise, you risk costly breakdowns or business failures. Of course, you can count on us for this functional test for commissioning: Step by step, we monitor the system start-up and all system reactions. We control the test sequences and document the results. In the final step, you authorise the system following successful functional testing.
Sometimes the error is in the detail and reveals itself suddenly in day-to-day business operations. For this reason, the final decision as to whether the new IT system fulfils all requirements is only made at the end of the trial period. We help you to find the right answer to this crucial question.
Once the new IT system has been accepted or an agreed interim step in the implementation process has been reached, you will receive an invoice from your system supplier. We check the order invoicing and ensure that you also keep track of payment transactions.
Would you like support in analysing if your goals have been achieved with the new system solution? We support you with KPIs and methodology to create a meaningful analysis. We are also happy to recommend at the start of the project that you ensure these features in the system and make them measurable with data consistency.
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Project management
Project management coordinates, organises and monitors the progress of the project. The continuous monitoring and analysis of project risks also creates a new sense of security.
Especially when several partners and departments are involved in the system implementation, your project managers and commercial managers are faced with additional tasks, such as project-related work in-house or coordination with other companies or administrations. With our support, on the other hand, your employees can focus on their actual tasks. In this way, you create a positive climate from which everyone benefits and in which the common goal is best achieved: A functioning system. We regularly monitor the progress of the work, draw up detailed organisation, scheduling and payment plans, collect feedback from suppliers and bundle change management. You are always informed about the current status.
Projects should not only be discussed in terms of "technology and functionality". It is crucial that potential obstacles and sources of error are recognised, evaluated and eliminated: What impact does the use of new system platforms have? Do the results deliver what the offers and references promise? What impact will proposed changes have during the realisation phase? To minimise your risk, our risk management runs like a golden thread through all project phases. We ask the crucial questions, explain the consequences and help you to make the right far-reaching decisions.
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Operational support
It's not just the system that's new. Work processes are also changing. Employees need to be trained and familiarised with the new system. In addition, changes to the planning principles must be identified and taken into account. It's good if you have the right resources ready for these tasks too.
We ensure that your new system can realise its full potential without you having to mourn your old one. For example, in the area of data management: our team of experienced specialists with many years of professional experience in transport companies and industry will help you to prepare the relevant databases and enter them into the new system.
We are constantly on the move to ensure that everything runs smoothly for you: We test your system during operation, check new data sources and settings. We coordinate your workshop staff and the commissioning work. We train the various user groups or your multipliers. We work in your company in the control centre, as data managers, coordinators for vehicle conversions or trainers. You tell us what you need and we take matters into our own hands.
The system works as planned, is installed and approved. Now the actual work with the system begins. After all, the requirements and boundary conditions have changed since the start of the project and will continue to change. Of course, this also has an impact on the control processes, which need to be readjusted. We organise continuous system optimisation, tailored to your operations.
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Research
In our day-to-day business, we learn a lot about what our customers want from the future. By analysing these wishes and expectations, we can develop new ideas and explore their potential. Because what seems far-fetched today could set new standards tomorrow.
The solutions we bring to market are not short-term compromises, but sustainable concepts that also serve as a basis for future developments. It is not only in our hands, but also in the hands of our customers and partners that we continue to succeed.
The knowledge and experience of our employees from a wide range of disciplines have to prove themselves day after day. In our daily co-operation with partners from business, science and industry, we are constantly formulating new goals and discussing possible ways of achieving them. We take time for ideas outside the routine.
As part of our research activities, we bring together proposals from the world of transport with suitable research partners. The greater the diversity and practical relevance of the issues, the greater the benefit of the results for everyone. We test what appears to be feasible and viable for everyday use with partners from the field. Only what has proven itself in practice has the potential for widespread use. What is your question?
The more complex the systems, the simpler the interfaces need to be. The greater the number of organisations and partners involved, the more important a common language is. That is why we bring concepts together and develop new standards that are harmonised at national and international level. Those who create standards help others to save money and resources. With pioneering solutions. For joint success across the board.